Georgia Power Introduces SurgeDefender

Staff Report From Georgia CEO

Thursday, May 18th, 2017

Georgia Power has launched its new SurgeDefender program – an easy way for customers to protect motor-driven household appliances and help prevent costly repairs due to power surges. With SurgeDefender, a state-of-the-art surge protection device is installed at the Georgia Power meter, providing protection for single-family homes, duplexes, condos and townhomes. The optional service is available for a flat fee of $9.95 per month added to the customer's Georgia Power bill after free installation.  

Enrolling in the program is easy at www.GeorgiaPower.com/Surge or by calling 877-881-6560. Once enrollment is confirmed and an appointment is scheduled, SurgeDefender installation typically takes less than 30 minutes and homeowners usually don't need to be present.

"SurgeDefender is the latest example of new products and services we're developing to better meet the needs of our customers while also enhancing reliability and providing peace of mind," said Michael Shepherd, product manager for the SurgeDefender program. "When severe weather strikes, customers enrolled in the program can rest assured that appliances, which are significant financial investments in the home, are protected." 

Lightning strikes are one of the most common causes of power surges, sending a sudden spike in electrical current through the electrical meter and home wiring. A single lightning strike can create a power surge strong enough to cause irreparable damage to appliances such as the washer and dryer, refrigerator, dishwasher, HVAC system and more. Georgia ranks as one of the highest states nationally for lightning-related insurance claims.