City of Atlanta Launches Online Information-Hub for Updates on Operations and the Cyberattack

Staff Report From Metro Atlanta CEO

Friday, March 30th, 2018

The City of Atlanta has launched an online Information-Hub on its website to share the latest updates surrounding operations and the ransomware cyberattack. The website is one part of the city’s commitment to ensuring that all residents and government employees are kept informed and receive the information they need.

The Information-Hub serves to distribute information on the city’s recovery efforts. City residents can find the latest updates on the state of recovery, the status of government offices and services impacted by the attack and instructions for residents looking to access City services. The site also features frequently asked questions to help address common questions. In addition, the City will share information that can be used by City of Atlanta employees. We encourage all residents, government employees and media to regularly monitor the site and utilize the resources available.

“The City is committed to keeping the public informed throughout our response to the ransomware attack. The launch of the Information-Hub is a key component of how we keep that promise.” said Richard Cox, Chief Operating Officer for the City of Atlanta. “The online Information-Hub is a vital communications tool to share progress in real-time and address the questions of residents and City employees alike while we navigate this challenge together.”

The city remains open for business and will continue to share information with all those affected throughout the resolution of this incident. We would like to thank all residents and employees for their continued support and patience.