Aptos, Inc., a recognized market leader in retail technology solutions, announced that L.L.Bean, a leading omni-channel merchant of quality outdoor gear and apparel, will deploy Aptos solutions forpoint of sale, mobile store selling and enterprise order management. The retailer has also selected Aptos ONE, a microservices-based SaaS platform that offers unprecedented agility in technology deployment.
 
Headquartered in Freeport, Maine, L.L.Bean is an internationally recognized outdoor retailer known for its legendary customer service and high-quality products, outdoor gear and apparel designed to help people spend more time in the outdoors.
 
As a longtime leader in omni-channel retail — L.L.Bean operates a vibrant offering across catalogs, e-commerce and stores — the company is on a transformational journey to unify and modernize its retail technology foundation. To achieve that goal, L.L.Bean has selected Aptos ONE as its long-term microservices platform, and will deploy Aptos' integrated point of sale and order management solutions to connect its channels and touchpoints, enabling a seamless experience no matter where, when or how customers interact with the L.L.Bean brand.
 
With Aptos' industry-leading point of sale solution, L.L.Bean will benefit from an enterprise view of customers, inventory and orders, which will empower associates with the information they need to serve customers more effectively and increase sales. In addition, with the Aptos ONE Store Commerce mobile selling application, L.L.Bean associates can engage shoppers well beyond the cash wrap, including throughout the store and during pop-up events.
 
Adding to its omni-channel focus, L.L.Bean stores will deploy Aptos Enterprise Order Management to further strengthen its commitment toward outstanding customer service. With Aptos' order management solution, L.L.Bean will fulfill customer orders using its entire network of stores and distribution centers, resulting in the ability to meet customers' needs at a much faster pace. By maximizing its inventory efficiency, L.L.Bean can increase profitability while offering its customers expanded fulfillment options.
 
"Customer satisfaction is the top priority in every decision we make at L.L.Bean," said JJ Rouhana, CIO, L.L.Bean. "It's not enough to have retail systems that meet current customer demand; retailers require a technology platform that can anticipate and adapt to future requirements.
 
"Based on Aptos' leadership in customer engagement solutions, modern architecture and impressive track record of customer success, L.L.Bean felt confident that Aptos technology is the best fit for our business today, and for the future. With Aptos solutions, L.L.Bean will continue to lead from the front in customer service and omni-channel retail excellence."
 
"L.L.Bean puts its customers, associates and charitable giving at the forefront of everything it does, while bringing to market products of unsurpassed quality and craftsmanship," said Noel Goggin, Aptos CEO and culture leader. "As a true pioneer in omni-channel retailing and what it means to be customer-centric, Aptos is proud to support L.L.Bean on its technology modernization journey."