45 Percent of U.S. Employees Say Organizations Aren't Investing in Fostering Employee Connection

Staff Report

Thursday, April 13th, 2023

Nearly half (45 percent) of U.S. workers say employers aren't investing in employee connection, according to a new Eagle Hill Consulting national survey. The research comes as employers continue to struggle with managing employee connection and performance amid in-person, hybrid, and remote work environments. 

The survey also finds that workers believe employee connection improves job performance. Employees say feeling connected to their work improves their ability to do their job (60 percent), day-to-day work quality (58 percent), desire to go above and beyond (55 percent), and ability to serve customers (47 percent).

 

When it comes to the impact of connections on job satisfaction, 48 percent of workers say connection to their work impacts their decision to stay or leave their job.

 "What we are seeing is that organizations are looking too narrowly at employee connection, defining it only in terms of employee relationships," said Melissa Jezior, president and chief executive officer of Eagle Hill Consulting. "Employee connection is so much more than hosting happy hours and social events. Instead, employers should take a bigger picture, strategic view. Employee connection is about fostering a workplace where employees feel connection not just to people, but also to their work, organization, and culture."

"Today's work environment is so complex -- labor shortages in some industries, layoffs in others, and more demands for hybrid and at-home work. Given these challenges, organizations are wise to make meaningful investments in fostering employee connection to improve retention, increase job satisfaction, and boost organizational performance. And any employee connection strategies implemented should be grounded in what employees say they value: connection to work and organizational purpose," Jezior said.