Chick-fil-A Testing Drive-thru Restaurant Where Orders Arrive in a Chute
Monday, July 31st, 2023
Chick-Fil-A will test two new restaurant concepts prioritizing digital-focused, to-go orders in a bid to offer customers a speedier ordering experience.
The fast-food chain will open a walk-up restaurant in New York City and a drive-thru restaurant in the Atlanta metropolitan area with features aimed at "cutting down wait-time[s]," Chick-fil-A Executive Director Khalilah Cooper said in a statement on Thursday. Digital orders have eclipsed traditional in-store orders in some of the company's markets, where they make up more than half of all orders. Both restaurants will open in 2024.
Read More at Yahoo! News.