About Terry College of Business
Authored 2 articles.
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Meeting the Moment: Mobilizing and Stabilizing Atlanta’s YMCA
Features, March 05, 2025
Lauren Koontz was eight months into her dream job when, on March 10, 2020, she gathered her team in an office at the YMCA of Metro Atlanta and asked: “What happens if we have to close for a few weeks?” It seemed like a straightforward crisis management meeting at the time, but Koontz didn’t know the next two years would stretch the 167-year-old nonprofit’s community service mission to new heights.
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How Aflac Found Its Voice and Changed Insurance Advertising
Features, October 09, 2024
The insurance business is all about taking calculated risks, so Aflac CEO Dan Amos always makes sure his numbers line up before he makes a big decision. Still, on New Year’s Day 2000 — the day the now-famous Aflac Duck quacked its way into the world for the first time — he was anxious.