RAM Partners LLC, a full-service real estate company that manages approximately 48,000 apartments throughout the United States, has reached the top tier nationally for managing the most top properties ranked by online reputation. 

RAM has been in the Top Ten for six consecutive years and is the only top company that moved up in rank this year. In 2020, the company earned a spot in the top three in property management companies for online reputation. RAM attributes the achievement to its mission statement: “create value for their clients, residents, and associates, through a company-wide commitment to service excellence.” The online reputation is a reflection of that commitment.

“Online reviews are a challenging landscape. They are largely anonymous and residents can say whatever they want. For RAM managed communities to rate as highly as they do consistently is a testament to our people, their professionalism and their passion,” said Bill Leseman, President, RAM Partners, LLC. “We are always thrilled with the honor, and we can take special pride in the fact that we continue to move up in the rankings.” 

Last month, Multi-Family Executive Magazine (MFE) announced the rankings in partnership with J Turner Research, whose ORA (Online Reputation Assessment) ranks more than 116,000 apartment communities throughout the United States using a statistical model that gathers reviews across 21 websites. 

Annually, J Turner Research ranks the National Multi-Family Housing Council’s 50 Largest Management Companies, based on their ORA scores. With an Online Reputation Assessment score of 79.98, RAM significantly outpaces the national average of 65.28. (The ORA score is based on a 100-point scale.)