Moneypenny, the world's leading provider of web chat, phone answering services and outsourced switchboards for small and large businesses, announces four senior appointments and reveals plans to open new offices in Atlanta in March 2021, as part of its US expansion efforts.

The senior appointments have been made in both Moneypenny and VoiceNation, the award-winning bilingual telephone answering business that was acquired earlier this year. Michael Jester has been appointed as VP of US Operations at Moneypenny and Tim Konrad joins as Head of US Sales at Moneypenny and VoiceNation. There have also been two promotions: Sheila Davidson becomes VP of US Operations at VoiceNation and Eric Schurke has been promoted to CEO North America.

Moneypenny is the market leader and fastest growing company in its sector, with 40% growth year-on-year and a 15 % increase in employees since March 2020. It has more than 1,000 staff, with offices in Atlanta, Charleston and the UK. It delivers outsourced phone answering services, live chat, switchboard and a host of technology-enabled services to a wide range of businesses and handles 20 million calls and chats annually for more than 21,000 businesses in the US and UK.

In March Moneypenny will open its brand-new offices in Atlanta, which promise to be as inspiring and impressive as its UK HQ which has won awards for its innovative design and use of space. The new offices will be located at 2915 Premiere Parkway, in unincorporated Duluth, located within the Sugarloaf CID and will provide 100 new jobs and a considerable capital investment for the community.

In 2018, Moneypenny introduced investment from ECI Partners to help drive the company's ambitious growth plans and this included the acquisition of VoiceNation and also of Ninja Number, a cutting-edge business phone app which provides a virtual phone system for entrepreneurs. Both VoiceNation and Ninja Number are based in Atlanta Georgia. The company plans to sustain its growth plans with further acquisitions in the future. Demand for Moneypenny's services is growing at a significant rate as businesses continue to look at ways to improve how they interact with customers, and to maximize operational efficiencies.

Joanna Swash, Group CEO of Moneypenny comments, "We are thrilled to have such talented people as Eric Schurke, Michael Jester, Sheila Davidsonand Tim Konrad, as part of our senior team to help us in our aim to be the number one provider in the US for outsourced communications. We're also looking forward to opening our new state of the art Atlanta offices early next year, which will provide a great base for us, as we expand our US operations. Georgia's high-tech ecosystem will enable us to remain agile and responsive and allow us to provide the highest levels of customer service to our clients. These new appointments and promotions further bolster our amazing marketing and tech teams and we are excited about the opportunities 2021 presents to our team and customers. We have very ambitious growth plans, which include launching new technology products and services."