Operation HOPE, Inc., the nation's largest non-profit dedicated to financial empowerment for underserved communities, today announced that Ed Eberhart will be joining its Senior Leadership team as Chief Experience Officer.

As one of the newest members of Operation HOPE's Senior Leadership team, Eberhart will ensure that all stakeholder journeys associated with Operation HOPE are beneficial, efficient, and full of value.

Eberhart has spent his career building processes and cultivating ideas. Before joining Operation HOPE, he served as Chief of Staff and Director of Operations in the luxury, marketing, and recruitment industries. He is dedicated to predicting and solving problems, especially when they result in organizational efficiency and cleaner operations. As an experienced operations and management executive, Eberhart has successfully designed & implemented policy for organizations in a wide variety of industries.

"Ed's career in operations will be of great value to our teams at HOPE, especially as we grow and expand our programs to reach more communities nationwide," said Operation HOPE Chairman, Founder, and CEO John Hope Bryant. "The future of Operation HOPE is bright, and I'm confident that we have the right leader in place to ensure we exceed customer expectations through continued process improvements and a culture of excellence."

"Operation HOPE is committed to creating an experience for everyone, internally and externally, that represents our mission and values," said Brian Betts, Operation HOPE President and Chief Financial Officer. "Ed's addition to our team will help to ensure that we are living up to that commitment, and his expertise will bring the innovation we are always striving for here at HOPE."

Eberhart holds bachelor's and master's degrees from Troy University, where he also spent several years as lecturing faculty.