Peachtree Corners Launches “CurioCity” — A 24/7 AI Assistant to Improve Access to Peachtree Corners’ Services

Staff Report From Georgia CEO

Wednesday, June 25th, 2025

The City of Peachtree Corners is proud to announce the launch of CurioCity, a new, fully integrated web chat assistant designed to enhance customer service and streamline communication between residents and city staff.

Developed in partnership with Citibot, a national leader in AI-powered solutions for local government, CurioCity is available 24/7 on the city’s website to help residents get fast answers, submit service requests, and connect with the appropriate department — all in real time.

Powered by cutting-edge generative AI, CurioCity is built to serve Peachtree Corner’s diverse and growing community. Whether it’s finding information on local services, reporting an issue, or reaching a specific department, CurioCity delivers quick, accurate, and inclusive support any time of day.

“Our goal is to remove barriers and make city government more accessible, responsive, and transparent,” said City Manager Brian Johnson. “CurioCity brings information and assistance to the fingertips of our residents, enhancing how we communicate and serve our community.”

Residents can start chatting with CurioCity by visiting peachtreecornersga.gov and clicking the chat icon located in the bottom right corner of the screen — accessible on both desktop and mobile devices. CurioCity greets users instantly and guides them through their inquiry.

“Municipal websites are full of valuable information, but it can be overwhelming for residents to navigate,” said Bratton Riley, CEO of Citibot. “With CurioCity, Peachtree Corners is creating a faster, more accessible, and more personalized experience for every resident.”

Founded in 2016 in Charleston, South Carolina, Citibot empowers local governments to better serve their communities with AI-powered web chat and text messaging tools that are easy to use and multilingual by design.

With this launch, Peachtree Corners becomes one of the first municipalities in Georgia to implement Citibot’s AI-powered resident engagement platform — reinforcing its commitment to innovation, accessibility, and responsive public service.