Atlanta-based Arrow Exterminators, the largest family-owned pest and termite control company in the United States ranked by revenue, is pleased to announce two strategic promotions to the company’s operations team. “We are passionate about creating opportunities for our team members to grow and for the communities we proudly serve. As we continue to expand, our commitment to maintaining our unique entrepreneurial and family culture remains at the heart of everything we do,” said Emily Thomas Kendrick, CEO. “The value of promoting leaders who not only understand our business at all levels, but even more importantly, understand and embrace our culture, can’t be overstated. We are thrilled to announce the promotions of Timothy Beck and Doug Patton to our operations team.”

 

Timothy Beck, former Service Center Manager in Fairhope, AL, has been promoted to Region Vice President of Region 12, which includes the Gulf Coast of Alabama and Florida. TJ joined Arrow Exterminators in 2020 through the acquisition of Kelly’s Exterminators and successfully completed the Service Center Manager Training Academy (SCMTA) in 2021.  Later that year, he was promoted to Service Center Manager of the newly established Fairhope location. Under his leadership, the Fairhope service center was named the 2024–2025 Service Center of the Year and is on track to reach $3 million in revenue. Timothy has received numerous accolades, including three Circle of Diamonds Awards and the Senior Service Center Manager Award. His leadership will be instrumental in driving continued growth and supporting the success of our team members throughout Region 12.

 

Doug Patton has been promoted to Region Vice President of Region 8, which includes South Texas, Arizona, and Western Louisiana. Doug joined Arrow in May 2024 and has spent his first year working with Regional Vice Presidents in different markets, forecasting and planning. He also successfully completed the Service Center Manager Training Academy (SCMTA). 

 

Doug began his career in retail with Sam’s Club, where he opened new locations and built teams from the ground up. He later moved into operations at a startup chemical water treatment company, helping to grow the business from two to ten employees and expanding into seven Southeastern states while significantly increasing revenue.  In 2004, Doug joined Wayne’s Pest Control as Chief Operating Officer. During his tenure, the company grew from $4 million to $80 million in revenue by 2024.

 

"Both TJ and Doug bring a unique set of skills and a wealth of experience that will be invaluable to our operations team,” said Tim Pollard, President & Chief Operating Officer of Arrow Exterminators.  “Their leadership and commitment to excellence align perfectly with our company's culture and values, and we look forward to the significant contributions they will make in driving our success forward."