Clearwave today announced the appointment of Mike Coffey, a veteran software-as-a-service (SaaS) industry leader, as its new Chief Executive Officer (CEO) and a record-setting first half of 2025. With more than 22 million patients served from January to June 2025, the company has already delivered the strongest annual patient engagement in its history. This milestone underscores Clearwave's position as the nation's No. 1 patient-led self-service platform provider and sets the stage for its next chapter of expansion under Coffey.

Driving Growth Through Innovation and Trust
Clearwave's record patient growth is powered by the proven strength of its patient revenue platform. Today, more than 500 specialty practices and providers nationwide rely on Clearwave's patient-led registration and scheduling technology to elevate the patient experience, streamline front-office operations, ease staff burdens, and accelerate revenue growth.

Clearwave's innovative technology is strengthened by clearwaveCARE, a first-of-its-kind program created to foster long-lasting partnerships with customers. More than just a support model, clearwaveCARE delivers end-to-end partnership—from implementation and onboarding to training, ongoing support, and long-term success. By being there for customers at every stage of their journey, Clearwave helps them overcome challenges, accelerate outcomes, and ultimately deliver the highest quality of patient care.

Leadership for the Next Phase of Growth
To build on this momentum and position the company for a new era of success, Clearwave appointed Coffey as CEO. He succeeds Mike Lamb, who served as CEO since 2019.

"I'm honored to join Clearwave at such a pivotal moment in its growth," said Coffey. "My primary objective is to double down on our customer-first culture, reinforcing our unwavering commitment to improving patient engagement and experience. Clearwave has a proven track record of driving practice performance, and I look forward to working with our team and accelerating our innovation roadmap—delivering even greater scale, impact, and value."

Coffey, a four-time CEO, brings more than 20 years of leadership experience across technology-enabled businesses, with deep experience scaling mission-critical SaaS platforms. He most recently served as managing operating partner at a leading mid-market private equity firm, where he led value creation across a dozen portfolio companies. Before that, he was CEO of DTiQ, an operating platform for restaurants and retailers, where he doubled the company in scale to support 50,000 customer locations. Coffey's other CEO and Executive Board roles led growth transformations, complex integrations, and strategic technology expansions in companies such as Zonar/GPS Trackit, Swipeclock, Concord Servicing, Wyless, and RISI.

"On behalf of the board and investors, I want to thank Mike Lamb for his leadership and welcome Mike Coffey," said Rafael Cofiño, Managing Director at Great Hill Partners, Clearwave's majority investor. "Clearwave continues to be a leader in the patient-engagement space with tremendous opportunity ahead to further modernize the patient experience by driving seamless interactions between patients and providers through its consumer-friendly technology. Mike Coffey has a successful track record leading SaaS companies, and we are confident that his leadership approach and cultural fit will ensure Clearwave continues on its successful growth trajectory."

Clearwave is backed by Great Hill Partners and Frontier Growth.

To learn more about Clearwave, visit: https://www.clearwaveinc.com/.