Atlanta Water Customers with Overdue Bills can Seek Grants, Payment Plans Before Shutoffs Increase
Monday, November 9th, 2026
Atlanta residents struggling with overdue water bills have another opportunity to seek financial relief before the city increases residential shutoffs.
Keeping water service on while reducing overdue balances is the goal of the relaunched FLOAT program, which makes grants and payment arrangements available to eligible households.
Here's what to know
An audit found more than $230 million in unpaid water bills across more than 60,000 Atlanta accounts, according to Atlanta News First. Those outstanding balances are the reason for the Department of Watershed Management's decision to bring back FLOAT.
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