The City of Atlanta announced today that ATL311, the city’s first non-emergency customer service center, received the 2015 Digital Government Achievement Award. The national award recognizes city, county and state governments for outstanding portals and websites based on innovation, functionality, productivity and performance.

"We are pleased and honored to receive this award from the Center for Digital Government,” said Deputy Chief Operating Officer Kristin Wilson. “Since its launch nearly one year ago, ATL311 has enhanced and modernized the customer service experience for our residents and visitors, making the City of Atlanta more accountable, responsive and efficient.”

ATL311 was recognized for its achievement in “driving digital local government,” one of eight of categories identified by the Center for Digital Government. The DGAA is considered the most prestigious digital achievement award for state and local governments.