eBay Selects Atlanta-based OneTrust to Strengthen GDPR Privacy Management Operations

Staff Report From Metro Atlanta CEO

Wednesday, October 18th, 2017

OneTrust, a global leader in enterprise privacy management software that supports compliance with data privacy regulations like the EU General Data Protection Regulation, announces it has been selected by eBay Inc. to strengthen their long-standing global privacy program. eBay Inc. is a global commerce leader headquartered in San Jose, California that includes Marketplace, StubHub, and Classifieds platforms.

"With millions of transactions conducted worldwide through eBay Inc. services, responsible protection of customer and employee personal information is critical to building and maintaining the trust necessary for our continued success," said eBay Inc. Global Privacy Officer Marcus Morissette, CIPP/US, CIPM, CIPT. "As a leader in the e-commerce industry with a global reputation for a trusted privacy program, eBay is committed to implementing software-based solutions that strengthen our collection, use, and storage of personal information." 

As the international privacy landscape continues to evolve, prominent global organizations are integrating the OneTrust software into their pre-existing privacy programs to reinforce regulatory compliance and consumer confidence ahead of the GDPR. OneTrust's comprehensive and integrated platform streamlines compliance efforts by providing the flexibility to scale a privacy program across a global network of customer and employee data. 

Given the large number of privacy assessments eBay Inc. conducts to ensure responsible data processing, OneTrust was tasked with creating a customized Privacy Impact Assessment and Data Protection Impact Assessment Automation platform that allows for bulk edits.  This essential innovation enables eBay Inc. to scale the process of distributing, collecting, and analyzing assessment questionnaires to more efficiently conduct privacy management operations.

"OneTrust's innovation in creating a solution that specifically address the needs of eBay Inc.'s expansive personal information database is a testament to the company's commitment to building the most flexible privacy management software available," Morissette continued.

"eBay Inc.'s selection of OneTrust further validates our market-leading position for delivering software-based tools to assist organizations in demonstrating GDPR compliance," said OneTrust CEO and Fellow of Information Privacy Kabir Barday, CIPP US/E, CIPM, CIPT.  "Given the high pace of innovation required to keep up with shifting guidance issued around the GDPR, OneTrust's partnership with eBay exemplifies a strong collaboration in the market to work together in an ongoing way to deliver new tools and best practices for the benefit of all privacy programs across organizations globally."