Armed with more than 20 years experience in customer service management - 14 of which in the insurance industry, Diane Woody serves as the ideal candidate to lead the sales and customer service teams for the consumer division at InsuranceHub. Assuming the role of Director of Personal Lines, Woody will be responsible for ensuring that her division sustains profitable growth and retains all current and new business. She is also charged with identifying ways to improve processes and drive out inefficiencies through best practices to deliver the best service. Prior to her career in insurance, Woody boasts an impressive IT background – making her the perfect fit for InsuranceHub – a technology-driven insurance agency based in Metro-Atlanta that serves more than 15,000 clients all across the United States.

“We are delighted to add Diane to our team,” said Jim Lloyd, founder and CEO at InsuranceHub. “She has embraced our company culture and is quickly proving herself to be an excellent leader. Her affable nature, attention to detail, strong communication skills and desire to surpass the expectations of every InsuranceHub customer will undoubtedly serve our sales and customer service teams well. We look forward to watching the continued growth of our consumer division under Diane’s expertise and guidance.”

Woody was initially attracted to the insurance field because of her history of being part of a close-knit family and the Lao Asian community where she was taught to aid those in need. She views the insurance industry as an endless opportunity to help others. She has found a great deal of personal satisfaction using her background, skill set and talent for relationship-building to help her clients find solutions. She also truly enjoys developing and coaching a team to strive to not only reach their goals, but to exceed them. Prior to joining InsuranceHub, she did turns as Underwriting Manager at Liberty Mutual Group and as branch owner of her own agency.

“I come from a large family – I’m one of seven sisters, so I was really drawn to the family-feel at InsuranceHub,” said Woody. “This position represents an opportunity to be part of a united, cohesive team working in a fun and engaging environment that offers work-life balance. I am very impressed by Jim’s years of experience and success, as well as his tenured leadership team - which boasts a diverse background. I also love the fact that Jim and his team are so community-minded. That’s really important to me.”

This self-described social butterfly is proud to serve on the board of Lao Asian Community Services of Georgia, a non-profit organization focused on preserving cultural traditions and helping its members. When not working or volunteering, Woody can be found watching SEC college football on game day Saturdays or taking in the latest Marvel Superheroes movie.