Embassy Suites by Hilton Atlanta Alpharetta Wins Georgia Hotel & Lodging Association Award
Staff Report From Metro Atlanta CEO
Wednesday, May 9th, 2018
Embassy Suites by Hilton Atlanta Alpharetta, owned and managed by WCG Hotels, (aka Windsor Management Services) and part of Hilton's industry-first All-Suites portfolio, has been recognized by the Georgia Hotel & Lodging Association with the 2018 Food & Beverage Employee of the Year Award. Ken Depietro, Bartender for the hotel was awarded this prestigious award for his commitment of continually going above and beyond to provide guests with exceptional service, time and time again.
“We are honored Ken has been recognized as a team member that consistently delivers great service and experience for our guests,” said Cheryl Catrair, General Manager, Embassy Suites by Hilton Atlanta Alpharetta. “Our team is focused on providing our guests a truly memorable experience in all areas of the hotel and Ken has continued to deliver this exceptional service throughout his tenure.”
Ken has over 20 years of bartending experience and began his career with the Embassy Suites by Hilton Atlanta Alpharetta in 2001, six months after the hotel opened its doors. “His innate sense of knowing how to take care of guests is what earned him this distinguished award. There are many words that can describe Depietro; a troubadour, sports enthusiast, clever, a traveler, but the description that fits him the best is that he’s a great listener.” Catrair stated and went on to say, “Ken’s outgoing personality and ability to win over guests is an asset to the organization. His dependability, his conscientious work ethic, and his overall contribution to the guest service experience are invaluable.”
The Georgia Hotel & Lodging Association's Stars of the Lodging Industry awards program recognizes lodging professionals and properties in Georgia who excel in professionalism and service. Lodging professionals from around the state gathered for the awards celebration to recognize nominees and award winners in six employee categories and eight property categories.
“Embassy Suites Atlanta Alpharetta nominated two exceptional employees, bartender Ken Depietro, and engineer, Darrell Sampson. Embassy Suites Atlanta Alpharetta and WCG Hotels is very proud to have both Ken and Darrell on our team. Their winning attitude and commitment to guests, the hotel, and team members are outstanding.” stated Paul Francisco, COO for WCG Hotels.
Located near the North Point Mall and only 24 miles outside of Atlanta, the newly renovated Embassy Suites by Hilton Atlanta Alpharetta provides 150 modern and spacious two-room suites and is ideal for all business, leisure and family travelers. Guests are able to experience its two-room suites to spread out and relax, enjoy a free cooked-to-order breakfast each morning, free Wi-Fi, and complimentary drinks and snacks during the evening reception. Additional amenities include: full service Cascades Restaurant and Lounge, room service, inviting atrium seating, and indoor pool.