AVOXI Secures $10M Investment to Expand Cloud Contact Center, Virtual Number Services

Staff Report From Metro Atlanta CEO

Thursday, December 13th, 2018

AVOXI, the leading Communications as a Service provider to global contact centers, announced a $10M financing round from Ballast Point Ventures (“BPV”). The investment will be used to accelerate product development, sales, and marketing efforts as the Company expands its global reach and virtual number and cloud contact center service portfolio.

“AVOXI is on a roll,” said David Wise, AVOXI founder & CEO, “and this investment is a testament to the work of our entire team. The financing helps fuel the opportunities we have to expand our offerings to serve the contact center needs of our customers around the globe.”

Founded in 2001, AVOXI combines international virtual number services with cloud communications solutions to power more than 2,400 corporate contact centers worldwide. The Company operates from facilities in Atlanta as well as from its Charleston innovation hub.

AVOXI provides toll free virtual numbers from more countries than any other communications service provider in the industry. The Company also offers local virtual phone numbers which give businesses a professional presence in markets where a physical location does not exist. In addition, AVOXI’s cloud contact center solutions give clients predictive technology and tools to help them operate more efficiently.

“We are excited to partner with David and his team to drive continued contact center market leadership and technology innovation,” said Paul Johan, Partner at Ballast Point Ventures, who will join AVOXI’s Board of Directors. “BPV has a strong history of supporting high-growth cloud software and communications companies throughout the Southeast, and we believe AVOXI has done an impressive job building a global communications business to serve the ever-evolving needs of its customers. We see significant growth opportunities in all phases of the AVOXI business.”

“With the capital from BPV and the long history of successful innovation at AVOXI, David has positioned the Company to take advantage of the evolution occurring in the contact center software sector,” observed Wain Kellum, an existing AVOXI investor, Board member, and serial entrepreneur.

BPV Partner Robert Faber, who will serve as a Board Observer, commented, “We have been very impressed with David and his team. They have built an innovative company, one we believe is poised to capitalize on the big opportunity ahead of them.”