Hodges-Mace Launches SmartBen Bridge Program to Enhance the Customer Experience
Staff Report From Metro Atlanta CEO
Thursday, January 24th, 2019
Benefits delivery innovator, Hodges-Mace, LLC, announces the SmartBen Bridge program (“Bridge”) for benefit partners and vendors. Bridge offers an exclusive and innovative partnership where stakeholders involved in the lifecycle of a client can connect to provide a superior benefits delivery experience for their mutual clients.
In today’s tumultuous healthcare environment, the ability to meet the diverse benefit needs of companies requires Hodges-Mace to bring together a deep portfolio of capabilities from outside resources. Bridge is the culmination of extensive industry research and analysis into how Hodges-Mace, with the help of its partners and vendors, can best service the growing needs of its customers and brokers. The new program is designed to educate the market about the software and services that Hodges-Mace brings to the table and how the organization interfaces with various providers to deliver smarter benefit solutions.
Hodges-Mace currently has an extensive network of partners including brokers, carriers (both medical, and group/VB), payroll/HRIS firms, and value-added companies (i.e. FSA / COBRA / telemedicine, etc.). The company also works with a variety of vendors to help employers and their employees maximize their benefits coverage.
These stakeholders interact at the direction of a client to exchange information regarding the end consumer, because ultimately how data is exchanged and displayed to the employer and employee matters. Bridge takes all the disparate pieces of information and packages it into a smart, online tool to improve the employer/employee experience.
“SmartBen Bridge is a powerful partnership program. It allows our partner/vendor community to formulate unique connections with our solutions to meet and exceed our clients’ needs,” notes Mike Ehrle, SVP of Strategic Partnerships. “We are excited about the synergies we will create through Bridge and the impact they will have on delivering an exceptional benefits experience.”
A well-respected leader in the benefits space, Hodges-Mace has a reputation for developing and maintaining deep lifelong partner relationships, which has enabled the firm to scale its business and grow. The firm is on track to outperform its record growth year in 2018, which it attributes in large part to the strength of its thriving partner network.