Global Payments Recognized by J.D. Power for Outstanding Customer Service Experience
Staff Report From Metro Atlanta CEO
Thursday, January 30th, 2020
Global Payments Inc. (NYSE: GPN), a leading worldwide provider of payment technology and software solutions, announced its Integrated business has been recognized by J.D. Power for providing an “Outstanding Customer Service Experience” for phone support. Global Payments is the first payment technology company to be honored by J.D. Power.
“This esteemed recognition is a true testament to our commitment to outstanding customer service,” said Robert Cortopassi, President, Global Payments Integrated. “We are truly humbled to be the first payment technology company to receive such a high honor and believe that our customer service experience differentiates us in the industry. This recognition further solidifies what we strive to accomplish every day in putting our clients first.”
“I am incredibly proud of our customer service team who provide unmatched support to our technology partners throughout the U.S. and Canada, making this award possible,” Jim Hightower, Senior Vice President, Operations, Global Payments Integrated. “Superb service is embedded in our culture and this award represents the dedicated efforts and importance our team places on providing this level of customer support 24-7.”
Global Payments Integrated represents the combination of Global Payments’ OpenEdge business and the integrated payments business of TSYS that was formed in connection with the merger of Global Payments and TSYS last year. This partnership creates one of the industry’s most established and innovative providers of embedded commerce solutions to developers of business management software solutions to 4,000 technology partners across more than 70 vertical markets.