Delivering on New Clean Standard, Delta Sanitizing Every Flight

Staff Report From Metro Atlanta CEO

Monday, May 11th, 2020

As of this week, Delta is sanitizing every flight at every Delta airport using electrostatic sprayers, an important achievement on our quest to raise the standards for airline cleanliness.

Delta began using electrostatic sprayers to sanitize aircraft cabins on U.S.-bound flights from Asia in February. Since then, the airline has been aggressively expanding this pre-cleaning procedure to flights across the world.

“Providing a clean and healthy flying experience goes beyond meeting customer expectations, it’s part of our commitment to safety,” said Eric Phillips, Senior Vice President – Airport Customer Service and Cargo. “Our customers can fly with confidence knowing that, on every Delta flight, the cabin has been sanitized top to bottom, interior surfaces and common areas have been thoroughly cleaned and Delta team members have confirmed the aircraft meets our cleanliness standards before boarding ever begins.”

Electrostatic spraying provides a safe and effective way to thoroughly clean an aircraft cabin from floor to ceiling, sanitizing areas that employees and customers frequently touch. These sprayers electrically charge and disperse liquid disinfectant in a fine mist that clings to surfaces such as seats, seatback screens, armrests, tray tables, doors, lavatories and galleys throughout the aircraft interior. This high-grade disinfectant is highly effective against many communicable diseases, including coronaviruses, and is immediately safe for customers and crew after it’s applied. Following the sanitization process, cleaning crews complete an extensive checklist of cleaning procedures using this same high-grade disinfectant to wipe down personal and common areas of the cabin.

Delta is also sanitizing Reservation Centers, employee work and break areas in airports, pilot and flight attendant lounges, and office spaces using this same procedure. From expanded cleaning processes throughout the operation to making more space for safer travel both on and off the aircraft, Delta continues to implement safety enhancements for customers and employees.

“We’re taking a holistic approach to cleanliness to keep employees and customers safe in airports and onboard,” said Eric. “I am extremely proud of our teams who are going the extra mile throughout the operation to transform what it means for an airline to be clean.”

Delta Connection flights maintain the same cleaning procedures and standards as mainline Delta flights, and Delta’s partner airlines continue to focus on aircraft cleanliness as an important safety measure.

Delta has committed to its new clean standards for the long term, during the COVID-19 crisis and beyond, bringing the same rigor to cleanliness that it used to redefine industry on-time expectations for customers.